Privacy Policy

Last updated: January 6, 2026

This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with the Services.

We need to use certain personal data to provide the Services to you. You may request deletion of your personal data at any time; however, doing so will affect your ability to use the Services.

Nous+ (the "Company", "we", "us", or "our") owns and operates the Nous+ platform and related services (the "Services"), which may be provided through web-based interfaces, applications, APIs, or integrations with third-party systems.

This Privacy Policy applies to all users of the Services ("Users"). If you do not agree with any part of this Privacy Policy, you must not use the Services.

Your use of the Services is also governed by our Terms & Conditions. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.

You may review the most current version of this Privacy Policy at any time through the Services or on our website. We may update this Privacy Policy from time to time by posting a revised version. The updated version will be effective as of the date it is posted. It is your responsibility to review this Privacy Policy periodically. Continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

1. Personal Data We Collect

We collect and process personal data that is reasonably necessary to provide, operate, secure, and improve the Services, and to comply with applicable legal obligations.

Depending on how the Services are configured and accessed, personal data may include identifiers such as contact details, account credentials, authentication information, device or session identifiers, and other information provided directly by you or generated through your use of the Services. The specific categories of personal data collected may evolve over time as the Services develop or are integrated into different environments.

We seek to apply data minimization principles and collect only the personal data necessary for the relevant purpose.

2. Voice, Task, and Other Sensitive Data

As part of the Services, the Company processes certain sensitive data, including voice input and information derived from interactions with the Services, in order to generate AI-based insights related to cognitive performance and wellbeing, mental wellbeing, and other indicators.

This processing is carried out on the basis of your explicit consent, which is obtained when you first accept the Terms & Conditions and this Privacy Policy prior to using the Services. Voice-based and task-based activities form an integral part of the Services and do not require additional consent prompts once initial consent has been provided.

Voice input is processed for the purpose of generating insights and is not retained beyond what is necessary to provide the Services. Any derived data is used only for the purposes described in this Privacy Policy and in accordance with applicable data protection laws.

3. How We Use Personal Data

The Company processes personal data to provide and operate the Services, to generate AI-based insights, to maintain and improve functionality, to ensure security and prevent misuse, and to comply with legal and regulatory obligations.

The Services are not intended to provide medical, psychological, or clinical advice, and personal data is not processed for diagnostic or treatment purposes.

4. Automated and AI-Based Processing

The Services use automated and AI-based analysis to generate insights intended to support awareness and understanding.

Such processing does not produce automated decisions that have legal or similarly significant effects on individuals. Outputs are indicative, context-dependent, and intended to be interpreted using human judgment. This section is intended to align with the corresponding provisions in the Terms & Conditions.

5. Disclosure of Personal Data

The Company does not sell personal data.

Personal data may be disclosed to trusted service providers and technology partners that support the operation of the Services, including providers of hosting, infrastructure, analytics, and security services. These parties process personal data only on the Company's instructions, for authorized purposes, and subject to contractual obligations to protect confidentiality and security.

Personal data may also be disclosed where required by applicable law, regulation, or lawful request by a competent authority.

6. International Data Transfers

Personal data may be stored or processed in jurisdictions outside your country of residence.

The Company does not control and cannot restrict the geographic location from which Users access or use the Services. As a result, personal data may be transmitted or accessed across different jurisdictions depending on how and where the Services are used.

Where international data transfers occur, the Company takes reasonable measures, consistent with applicable data protection laws, to protect personal data.

7. Data Retention

Personal data is retained only for as long as necessary to provide the Services, to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, and to resolve disputes.

Sensitive data is retained for the minimum period required to achieve these purposes.

8. Your Rights

Subject to applicable law, you may have the right to access, correct, or delete your personal data, to withdraw consent, or to object to certain processing activities.

Requests may be submitted using the contact details below. Withdrawal of consent or deletion of personal data may affect your ability to use the Services or certain features.

9. Security

The Company implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, or misuse. While no system can be guaranteed to be completely secure, reasonable safeguards consistent with industry standards are applied.

10. Children

The Services are not intended for individuals under the age of 18, and the Company does not knowingly collect personal data from children.

11. Contact

If you have questions about this Privacy Policy or our data practices, you may contact us at:
Email: info@nousplus.ai